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Knowledge base
Where Can I Use My IDP?
General IDL/IDP Questions
2
Will My Documents Work In _______(Country)?
Country Acceptance Guide — Where Your IDL Works (and Where It Doesn't)
About Your Order
Document Details & Corrections
14
Why Is My Home Address Not On My International Driver's License?
My Name Is Spelled Incorrectly In My Documents
My Date of Birth Is Listed Incorrectly On My Documents
My Vehicle Endorsements Are Listed Incorrectly On My Documents
The Country Is Listed Incorrectly In My Documents
View all 14
Using Your IDP
5
Will I Be Able To Use These Documents To Apply For Car Insurance
How Do I Print My Documents?
Are These Documents Issued In Accordance With The Geneva Convention on Road Traffic
Can I Apply with a suspended (Banned) or expired license?
How to Log Into Your E-ITA Customer Portal
Request for Refund and Cancellation
How to Request a Refund
1
How to Request a Refund or Use the Money-Back Guarantee
Shipping Methods
Questions About Shipping
12
My Shipping Address is Incorrect - How Do I Update It?
How Do I Change My Delivery/Shipping Option: Add Tracking/Expedited
How Do I Request the Original Booklet and Plastic Identification Card To Be Shipped To Me?
My Documents Have Not Arrived Yet
Will I Receive a Plastic Identification Card?
View all 12
